Locations & Contact Information

Office Hours at our full-time clinic locations are Monday - Friday 8am - 5pm. Our satellite clinics are by appointment only.

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Austin ENT Clinic and they will contact us.

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office. We recommend that you call the office at your location of service listed above. A doctor is on-call 24 hours a day. Your call will be returned promptly.

At Austin ENT Clinic, we accept most insurance plans. Please contact your insurance company or you may call our office at your location of service listed above to find out if we accept your plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, Discover, American Express, and Care Credit.

If you have a question related to your bill or insurance, please contact our billing specialists at your location of service listed above.

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.

Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

The doctors at Austin ENT Clinic have hospital or surgery center affiliations with:

• Ascension Seton Network: Seton Medical Center, Seton Northwest, Seton Hays, Dell Seton Medical Center, Dell Children’s Medical Center/Hospital, Northwest Surgery Center, Strictly Pediatrics, Bailey Square Surgical Center, Surgicare of South Austin, Hays Surgery Center
• St. David's Network: St. David’s Medical Center, St. David’s South Austin Medical Center, St. David’s North Austin Medical Center, North Austin Surgery Center, Central Park Surgery Center

Prescriptions and refills for established patients of Austin ENT Clinic are routinely issued during our regular office hours (see above). For the fastest response to refill requests, please ask your pharmacy to submit an electronic refill request to our office. Otherwise, you can call the office where the patient was seen at the phone number above.

Routine refills are typically not issued after hours, on weekends, or holidays. We ask that patients try to anticipate their refill needs and request refills sufficiently ahead of time.